SHOP INFORMATION

Order Fulfillment | Shipping | Sizes | Refunds & Returns | Sales Tax & VAT | Apparel Care


ORDER FULFILLMENT

Military Dispatch does not maintain inventory. All items are custom made upon order.

Fulfillment times vary depending on the items purchased. Fulfillment time is 2 to 5 business days. The average fulfillment time is 3 business days plus shipping time.

When selecting U.S. Overnight Shipping or International Express Shipping, orders are automatically bumped to the front of our fulfillment center’s queue to ensure best possible fulfillment time.

SHIPPING

Shipping options are calculated and provided during checkout. We do not mark-up or add fees to the shipping costs. All shipping costs are "live" costs provided by the shipping carrier.

Please note, not all shipping methods are presented at checkout. Only available shipping methods will be presented at checkout, based on the items in your order and your shipping address.

Some items may ship separately due to packaging requirements and/or fulfillment location. The following items always ship separately: Mugs and Prints/Posters.

U.S. Shipping

  • Overnight (next day delivery)
  • Express (1-3 business days)
  • Standard (3-5 business days)
  • Economy (5-8 business days)
  • Flat rate (5-8 business days)

    Canada Shipping

    • Express (1-3 business days)
    • Standard (3-6 business days)
    • Economy (6-12 business days)
    • Flat rate (6-12 business days)

      International Shipping

      • Express (1-3 business)
      • Standard (3-5 business days)
      • Economy (5-10 business days)
      • No rush (10-20 business days)
      • Flat rate (5-20 business days)

        Ship “From” Locations

        All orders shipped to a U.S. address are shipped from our fulfillment center’s warehouses in the USA, located in North Carolina and California.

        All orders shipped to an address in Europe are shipped from our fulfillment center's warehouse in Europe, unless the item is out of stock in Europe but is available in the U.S. or unless otherwise noted on the product page.

        These are the European countries we ship to from Riga: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City

        Customs

        Shipments sent from the USA for delivery outside of the USA may incur customs fees, depending on the destination country. The fee may vary depending on the order value, country limits, and other factors. If your shipment incurs customs fees, please note you will be responsible for these costs.


        SIZES

        Many of our items are unisex sizing, meaning they are designed to be worn by both men and women.

        Therefore, some items (such as our short-sleeve t-shirts) may run small on men, while other items (such as our zip hoodies) may run large on women.

        Each apparel item includes a size guide for that particular item on the individual description page. Size guides use the Imperial System (inches).

        We suggest you carefully review the size of an apparel item prior to finalizing your order.

        REFUNDS & RETURNS

        Military Dispatch does not maintain inventory.

        All items are custom made upon order.

        Therefore, WE DO NOT ACCEPT RETURNS OR OFFER REFUNDS.

        It is important that you carefully review your items and the apparel size guides prior to finalizing your order.

        We will replace an item ONLY if we send you an incorrect item or the item you receive is damaged.

        In the unlikely event you receive an incorrect or damaged item, please contact us via our Contact page.

        SALES TAX & VAT FEES

        Shipments delivered to California, Nevada, and North Carolina incur state sales tax.

        Shipments delivered to EU member countries incur a flat-rate 21% VAT.

        Prices for digital products are inclusive of all taxes.

        Taxes are calculated at checkout.

        APPAREL CARE